Privacy Policy

  1. Viper Shop collects personal data and special data (CNP), on the pages of its Sites, only with the voluntary consent of the User or the Client, for the following purposes:
    1. validation, dispatch and invoicing of orders to him;
    2. solving cancellations or problems of any kind related to an order or a contract, to the services or products purchased by him;
    3. to ensure his access to the service;
    4. sending periodic newsletters and/or alerts, by using electronic mail (e-mail, SMS) and/or by phone call;
    5. contacting him, at his voluntary request;
    6. contacting him, in matters of Customer Relations;
    7. statistical purposes.
    By creating the Account, each user or Client has expressed their consent for Viper Shop to collect and administer their personal data, under the conditions and in compliance with the provisions of Law 677/2001.
    Any user or Client has the right to obtain from Viper Shop, through a written, signed and dated request, free of charge:
    1. confirmation of the fact that the data concerning him are or are not processed by him
    2. as the case may be, rectifying, updating, blocking or deleting data whose processing is not in accordance with the law, especially incomplete or inaccurate data;
    3. as the case may be, the transformation into anonymous data of data whose processing is not in accordance with the law;
    4. the notification to third parties to whom the data of any operation carried out according to letter b) or c), if this notification does not prove impossible or does not involve an effort disproportionate to the legitimate interest that could be harmed.
    By virtue of voluntarily registering on the Viper Shop website or accessing (ordering) Viper Shop products/services, the User or Client agrees with (consents to) the processing of personal data by Viper Shop in its own computer system, both manually and and automatically, for the purposes stated in point 6.1, in accordance with art. 5 paragraph 1 of Law no. 677/2001 on the protection and processing of personal data. If the User or Customer does not agree with the processing of his personal data by Viper Shop, he has the right not to use the website and not to provide Viper Shop with personal data.
    Any user or Customer has the right to object at any time, for well-founded and legitimate reasons related to his particular situation, by sending to Viper Shop a written request, dated and signed as data, which aims to be the subject of a processing, except in cases where there are legal provisions to the contrary. In case of justified opposition, the processing can no longer concern the data in question.
    Any user or customer has the right to object at any time, free of charge and without any justification, by sending to Viper Shop a written request, dated and signed, that the data it concerns be processed for the purpose of direct marketing, on behalf of the operator or a third party, or to be disclosed to third parties for such a purpose.
  2. Viper Shop may involuntarily collect other data (IP address, time of visit, place from which access is made, name and version of internet browser, operating system, including other parameters) provided by the internet browser through which access to the site is made and can be used by Viper Shop to improve the services offered to its Customers or Users, or for statistical purposes; the exception is the case where the provisions of the document are violated, in the event that the result of the actions of the User/Client goes against the interests or causes damages of any kind on the part of Viper Shop and/or any third parties with whom Viper Shop has partnership contracts at that time .
  3. The customer has the right to oppose, within the limits provided by art. 6.1, the collection of his personal data and to request their deletion, thus revoking his consent given for the document, and thus renouncing any implicit right specified therein and without any subsequent obligation to one party against the other or without any party being able to claim damages to the other.
  4. To exercise the rights according to art. 6.3, the Client or User will contact Viper Shop, by accessing one of the methods stipulated in art. 5.3.
  5. Using the forms available on the website, the Customer or User has the right to modify the data they initially declared to reflect any change that has occurred, if any.
  6. If the Client opts for online payment of the value of the orders, contract and/or contracts, the authorization and remittance for settlement of the card acceptance transactions is carried out exclusively through the commercial company RomCard SA through the integrated solution and GeCad e-Payment International SA through the PayU integrated solution.
    RomCard SA and GeCad e-Payment International SA operate as a data processing and liaison center between card issuers, card-accepting merchants and card-using customers.
    All types of cards issued by Romanian and foreign banks under the VISA and MasterCard logos are accepted, provided that the issuing banks have activated them for online payment.
  7. Viper Shop does not request or store any information regarding the Customer's bank card or cards, these being processed directly on the servers of the online payment service provider.
  8. The Viper Shop privacy policy refers only to the data provided voluntarily by the Client or User exclusively on the site. Viper Shop is not responsible for the privacy policy practiced by any other third party that can be reached through links, regardless of their nature, outside the site.
  9. Viper Shop undertakes to use the collected data of the Client/User only in accordance with the stated purposes and not to publish, sell, rent, license, transfer, etc. the database containing information related to the personal or special data of the User/Client of any third party not involved in the fulfillment of the declared purposes.
  10. Exception from the provisions of art. 6.9 will make the situation in which the transfer/access/visualization/etc is required by the competent bodies in the cases provided by the regulations in force on the date of the occurrence of the event.
  11. The bank card processor(s) approved by Viper Shop have the right to access/view any type of data/documents, generated following an order issued, canceled order, contract, canceled contract or an honored contract , to investigate any Transaction, if it exists.
  12. Viper Shop guarantees that the personal data of a User, collected through the contact form, will be used only until the problem communicated by him is solved, after which they will become exclusively statistical data.
  13. Viper Shop is not responsible for failures that may endanger the security of the server on which the database that contains this personal data is hosted.